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Terms & Conditions
Website AccessWe grant you a limited access and make personal use of the website as our customer. However, you are not permitted to reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product listing, product description, videos price, page layout, page design, trade dress, trademark, logo or other content for any commercial purpose. Not permited to use any meta tags, search terms, key terms, or the like that contain the website's name or trademarks used on the website
CopyrightAll Website Content is our property, public domain or the property of our content suppliers and is protected by international copyright laws. All Website Content that is not our property or public domain is used with permission.
Pricing and AvailabilityThe price you will pay for the products is the prices shown on the website. Despite our best efforts, a small number of the items shown on the website may be unavailable. We reserve the right to change the prices of the products at any time.
Product DescriptionsWe attempt to describe our products offered as accurately and completely as possible. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a conforming replacement or refund.
InvoicingOur customers will receive a purchase confirmation e-mail and invoice in the shipment.
Time for CreationHand-Painted Fine Art Reproductions
The Hand-Painted Art Reproductions must not be rushed as they need time for reaching the high quality and precision and also for getting dry. We need 3-10 weeks from the moment of ordering to prepare a hand-painted art reproduction for shipment. The time needed varies for every painting, depends of complexity and size.
Giclee Fine Art Prints on Canvas and Paper
If you have ordered an unframed art print, then it will be printed and prepared for sending within 2-4 days. If you wish your art print be framed, it will take a little longer, because the frame will be custom made for you. The process of framing takes around 7-8 business days. Sometimes, a certain frame may be temporarily unavailable. We will keep you informed of any possible delays.
Return RightsTOPofART.com is committed to quality products and your satisfaction is 100% guaranteed!
If for some reason you are not satisfied with your order, you can return it within 14 days of its receipt in order to correct some details or receive a full refund of the amount. Nevertheless, you should take into account that this policy is implemented entirely at our discretion and you must have a good reason for request for returning the item. We ask you to contact us in advance by e-mail: firstname.lastname@example.org, so we can clear up the problem. Shipping charges will not be refunded.
If your order arrives with damages from the transportation, simply take one digital photo of the item and one of the shipping container it arrived in, attach them to an email and send to email@example.com. Please include in the email: your order number, the painting name and brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund.
If you would prefer to ship your item(s) please pack them in the original tube or box and include the completed return instructions form included with your order. Be sure to specify the reason for the return, and what action you would like us to take correction, free replacement or refund.
We strongly encourage you to return your item via a trackable method.